This site uses cookies. To find out more, see our Cookies Policy

ACCOUNT MANAGER in Horicon, WI at Vallen

Date Posted: 2/4/2019

Job Snapshot

  • Employee Type:
  • Location:
    Horicon, WI
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:

Job Description

Position Summary:


Vallen’s Account Manager is an individual contributor position responsible for developing and implementing sales strategies for increasing profitable sales growth in assigned customers engaged in Integrated Solutions and/or national contracted accounts. They build and/or enhance customer relationships in pursuit of selling the organization’s solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.

Essential Job Duties and Responsibilities:


  • Builds rapport and relationships with customers in a prompt, courteous, efficient, and professional manner.
  • Designs and implements strategic sales plans to develop assigned accounts to meet and/or exceed contractual obligations for service or solution offerings.
  • Calls on current customers; performs sales calls via phone or in-person to introduce additional solutions and service offerings.
  • Collaborates with customer for both short and long-term cost savings opportunities; identifies, submits, and obtains customer cost savings approval.
  • Identifies key deal-closing criteria and puts closure to profitable company opportunities; identifies and collaborates with other internal associates/teams necessary to close on new Vallen business.
  • Assists with negotiating pricing, the preparation of quotations, proposals, credit terms, and sales/service contracts.
  • Ensures account pricing and service levels are properly communicated.
  • Collaborates and builds relationships with Vendor/Supplier community to support solutions selling opportunities related to those vendors.
  • Collaborates with customer service and/or inside sales representatives and site management to keep account activities and literature current.
  • May initiate and /or coordinates customer training.
  • Assists with investigating and resolving customer problems with order deliveries or company services.
  • May be required to prepare a variety of reports related to customer performance, business transactions or as requested; leads and reports on KPI activities and commitments.
  • Expected to manage and keeps expense accounts current.
  • Performs other duties as assigned.


Job Qualifications:

Bachelor’s degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 3+ years of outside or inside experience or an equivalent combination of education and experience.   Other relevant experience should include:

  • C-level sales acumen.
  • Excellent telephone etiquette, professional attitude and sales integrity.
  • Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes.
  • Ability to work independently and as part of a team in a fast-paced, changing environment.
  • Strong planning, organizational, time management, problem solving and customer service skills.
  • Quality mindset with strong attention to detail, accuracy and thoroughness.
  • Demonstration of accounting or general business financial acumen.
  • Demonstrated ability to set profitable sales goals and achieve them.
  • Proficiency with MS-Office products (Excel, Word) and the technical aptitude to learn all company specific programs and software applications.


Staff Management Responsibilities:  (check the appropriate box)


☒   None.

☐    Immediate supervision over a unit, section or department where the majority of the time is spent assigning, reviewing, checking work and eliminating ordinary difficulties. Recommends candidates for hiring, termination; prepares and conducts performance appraisals and salary reviews, and applies company policies.

☐   Direct management of a department, section, unit or group involving responsibility for results in terms of cost, methods and personnel. Full accountability for hiring, discipline, discharge, performance appraisals, salary administration, etc.


Working Conditions and Environment:


☒   Yes        

If yes, what % of travel time is required:   25%  (select from drop down)

☐   No         


Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

  • Must be comfortable with public speaking and presenting in front of others.
  • This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
  • Long periods of time working on a computer and performing repetitive key-boarding activities.
  • May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
  • Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
  • Must have the ability to work physical inventory.
  • May be required to work in extreme hot, cold, or dusty environments.
  • While performing the duties of this job, associates are regularly required to sit, stand, bend, and climb.
  • May be required to lift up to 100 lbs with assistance.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Must have the ability to pass written and driving tests.