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Branch Manager in Houston, TX at Crawford Electric Supply

Date Posted: 8/11/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Houston, TX
  • Job Type:
  • Experience:
    At least 4 year(s)
  • Date Posted:
    8/11/2018

Job Description

Branch Manager

In 1990 Crawford Electric Supply opened its first store in Dallas, Texas and began a tradition of excellence. Within five years of opening, the store was ranked #1 in the twin city market. Crawford has grown from one location and six associates to 26 locations across Texas and Louisiana and more than 650 associates. Over the last 25 years, Crawford Electric has lived up to, and exceeded, its motto of 'Whatever it Takes!' Crawford is a subsidiary of Sonepar USA. 

Summary:

Responsible for the efficient and profitable operation of our Houston branch. Providing leadership for all aspects of the branch including sales, administration, inventory, personnel, and operations. Manager is responsible for maintaining budgets, controlling inventory, maximizing profits, ensuring customer satisfaction and attaining successful distributor market share.  The branch manager is also responsible for direct or indirect supervision of all departments, including delivery, warehouse, counter sales, inside sales, outside sales, quotations/projects and operations.

  Responsibilities:
  • Sales & Customer Service
    Directs the sales activities of the branch and sales team
    § Develops and maintains customer relations with “whatever it takes” service
    § Oversees decision making and resolution of customer complaints ensuring proper handling, timely solution and positive customer experience
  • Marketing & Vendor Relations
    Promotes and supports company-wide product promotions by displaying or demonstrating products, promoting uses and saleable features to customers
    § Cooperates with vendors, manufacturers and co-workers to build a team approach and to promote a positive work environment
    § Develops and maintains professional relationship with vendors and other business partners
  • Management & Leadership
    Represents the company’s business interests at all times, in a positive and professional manner, by conducting business transactions and communications in a fair and ethical manner
    § Complies with all company policies, and supports corporate department procedures, such as Credit, Pricing, Accounting, Operations and HR
    § Assigns or delegates job duties necessary to run a smooth and efficient branch operation and facility, with minimal use of overtime
    § Responsible for the productivity, quality of work and morale of staff
    § Requires daily use of internal email and other communication systems to keep current in job knowledge, changes in company policies or practices, and to ensure timely delivery of necessary company communications
    § Sets the example of a positive attitude with employees and peers
  • Operations & Budgeting
    Maintains building interior/exterior, vehicles and equipment, with a clean and neat appearance and in proper working condition
    § Creates and maintains a safe working environment for employees and complies with company and legal safety rules and regulations
    § Responsible for safeguarding assets of the branch including inventory, fixed assets, equipment & cash
    § Creates annual branch budget, including sales, GP, inventory and overhead goals
    § Successfully operates branch within budget forecast, meeting or exceeding profitability goals, reaching inventory turns and controlling overhead expenses
    § Develops and executes a sales plan to increase market share, grow sales and increase gross margins

  Qualifications:
  • Minimum of 4 years of industry related experience, such as product, sales, purchasing, project or operations
  • Knowledge of electrical products and applications
  • Previous management or supervisory experience
  • Skilled in selling products & services, negotiating sales, pricing and terms
  • Ability to effectively communicate information and present ideas and solutions to customer
  • Possess strong customer service and communication skills
  • Have a strong work ethic including organizational skills with the ability to prioritize multiple tasks
  • Maintain confidentiality of sensitive business information in an honest and ethical manner
  • Four-year college degree preferred

 

Benefits include:

401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Discounts and more.

EOE M/F/Disability/Veteran                      

 

 

 Business Unit: Crawford