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Counter Sales Associate in Kailua-Kona, HI at OneSource Distributors

Date Posted: 2/24/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

OneSource Distributors is a wholesale distributor of electrical products, automation controls, industrial supplies and safety products from over 18 locations throughout Southern California, Arizona, Hawaii, and Mexico. Our focus is People, Processes and Technology: People are our most important resource; it is our People that contribute to our success, service our customers and ensure we lead in the markets we serve. Processes are efficient and effective through the use of Lean Six Sigma methodologies. Leading distribution Technology and custom built solutions support all aspects of our operations.  

Individuals who demonstrate competency and accountability, expertise, and a desire to succeed and progress our organization are welcome to apply.

OneSource is also part of the Sonepar family of operating companies, consisting of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar USA is a market leader in the B-to-B distribution of electrical, industrial & safety products and related solutions. Sonepar USA is made up of over 16 of the finest locally managed electrical and industrial distributors, with coverage in all 50 states. Entering the US in 1998, Sonepar USA has continued to grow over the years due to strategic acquisitions and organic growth. Sonepar USA is a member of the Sonepar Group, an independent family-owned company with global market leadership in B-to-B distribution of electrical products and related solutions. For more information, visit

Position Summary:

Sells merchandise to individuals in store or showroom by processing orders from customers, using all required company policies, procedures and systems in an expeditious manner.

  Essential Duties and Responsibilities: (Include the following; other duties may be assigned)

  • Greets customers on sales floor. Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
  • Handles difficulties with customers and coworkers with diplomacy and seek assistance when needed.
  • Resolves customer order problems and complaints promptly.
  • Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Recommends additional products related to customer needs.
  • Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
  • Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
  • Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
  • Identifies and uses appropriate company and/or customer pricing systems.
  • Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
  • Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
  • Receives payment or obtains credit authorization.
  • Requisitions merchandise from stockroom and/or withdraws and assembles merchandise for immediate delivery, delayed customer pick-up, company truck delivery or shipment by common carrier. Loads customer materials for “will call” orders.
  • Prepares correspondence and reports necessary for business transactions.
  • Sell and promote branch and companywide promotions and specials as directed.
  • All warehouse duties as needed including shipping and receiving as needed
  • Other duties and/or projects as assigned



       Education and/or Experience: 

  • Electrical, Industrial and/or distribution experience preferred but not required
  • One-year certificate from college or technical school; or
  • 1 - 3 years' sales, counter, inside and/or field sales


  • Equivalent combination of education and experience.


  • Must be a self-starter with the ability to work independently and with little supervision
  • Must demonstrate good time management skills
  • Must possess strong planning, organizational and execution skills
  • Must have the ability to set goals and meet deadlines
  • Must possess excellent customer service skills
  • Must demonstrate ownership of assigned responsibilities and ability to get the job done correctly and in a timely manner
  • Must possess a proactive and positive team approach to problem resolution
  • Must have the ability to establish strong working relationships with co-workers and management
  • Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and metric scales.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.


  Supervisory Responsibilities:


☒          None.


              ☒  No

Work Environment (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):

  • Long and varied hours required occasionally
  • Ability to work mandatory physical inventory
  • Ability to work in extreme hot or cold environment
  • Ability to work in dusty conditions
  • While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to sit, stand, walk, stoop, kneel, crouch, crawl, climb or balance. The employee will frequently lift and/or move 50 pounds and may be required to occasionally lift and/or move up to   50 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.


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