This site uses cookies. To find out more, see our Cookies Policy

Digital Solutions Specialist in Austin, TX at Crawford Electric Supply

Date Posted: 11/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Austin, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/16/2018

Job Description

Digital Solutions Specialist

In 1990 Crawford Electric Supply opened its first store in Dallas, Texas and began a tradition of excellence. Within five years of opening, the store was ranked #1 in the twin city market. Crawford has grown from one location and six associates to 26 locations across Texas and Louisiana and more than 650 associates. Over the last 25 years, Crawford Electric has lived up to, and exceeded, its motto of 'Whatever it Takes!' Crawford is a subsidiary of Sonepar USA.

Summary:
The role of the Digital Solutions Specialist is to support, manage and grow digital sales within Crawford. The position will be territory-based and will include specific goals and expectations. This is a high-visibility position with phenomenal growth opportunities. Digital Platform training will be provided, but the chosen candidate must possess a tremendous amount of high energy, creativity and leadership instincts.

Responsibilities:
• Responsible for meeting monthly, quarterly and yearly eCommerce sales goals within the assigned territory
• Strategic thinker who can plan for and drive sales across all mediums of our existing digital platforms (including: web, mobile, punch out, eLink, eQuotes, eFill, and EDI)
• Develop internal and external training programs to enrich our associate’s and customer’s knowledge and understanding of our value-add services
• Work closely with outside, inside and counter sales teams to identify customer needs and provide digital solutions based on those needs
• Collaborate with the marketing team on developing high-performing banner ads, landing pages, digital promotions, and video content
• Assist in driving incremental sales via digital platforms by working with the marketing team on quarterly promotions
• Identify target customer opportunities using company ERP system
• Assist and contribute to the creation of strategic email campaigns highlighting our digital platforms and promotional sales
• Manage Crawford Online email address; send and follow up on leads sent to appropriate branch managers
• Build eLink templates and jobsite binders
• Attend Sonepar USA Digital meetings as needed

Qualifications:
• Understands how digital tools and the flow of information fit within the customer processes
• 1-3 years of experience in a sales role
• Passion for customer service and building relationship
• Sales/Marketing background
• Bachelor’s degree preferred
• Electrical Distribution industry a plus
• Excellent written/verbal communication and customer relationship skills
• Results driven, self-starter and metrics focused with customer satisfaction a priority
• Exposure to common B2B capabilities such as electronic catalog management, electronic invoicing, list management, inventory management, etc
• Ability to travel 20% of the time, sometimes overnight

Benefits include:
401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Discounts and more.

EOE M/F/Disability/Veteran