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Supv - VTS - Lss Onsite in Nederland, TX at Vallen

Date Posted: 2/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Nederland, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Could you be our next Service Technician Leader?


The Opportunity

You will reside at and supervise a single, on-site customer service center and is 100% billable. You are responsible for overseeing daily activities and performance for a team of Service Technicians and are responsible for ensuring the quality of work provided to the customer meets and/or exceeds Vallen’s contract and the customer’s service level agreement. The number of associates typically assigned to the on-site supervisor may vary. You are responsible for ensuring assigned team members are properly trained and are working in compliance with Vallen standard operating procedures, company policies, and customer specifications. You will make day-to-day decisions regarding work assignments and under management guidance, have some authority for personnel actions.  

About Vallen

Vallen is an industry leader in delivering flexible supply chain solutions and services along with a comprehensive range of maintenance, repair, operating, production, safety, and electrical products to meet the growing supply needs of customers in facilities across North America and around the world. Vallen is headquartered in Belmont, NC and is a subsidiary of Sonepar USA, part of the global Sonepar family.

Working at Vallen

At Vallen, we are committed to the success of our customers and our co-workers and do what it takes to get the job done right. We work diligently to improve and drive results that create value. We’re hands-on, responsive and team-oriented. We apply our insights, experience and relationships to find the best solution to every challenge. We hold ourselves to be personally accountable to do what we say we will do.

 Qualifications & Benefits

  • In-depth experience inspecting, testing, maintaining and repairing Life Safety Equipment.
  • Demonstrated ability to repair and service equipment sold by Vallen.
  • Current motor vehicle license with a good driving record; Commercial Driver License (CDL) required if transporting loads of hazardous materials.
  • Demonstrated proficiency with hand tools.
  • Demonstrated ability and/or competencies to manage a team successfully.
  • Demonstrated positive customer service and the ability to manage multiple customer accounts.
  • Demonstrated advanced computer skills.
  • Must be able to read, write and comprehend English.

401K Plan, Health Insurance (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a definitive career path.

EOE M/F/Disability/Veteran