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Training and Development Manager in Minneapolis, MN at Viking Electric Supply

Date Posted: 5/16/2018

Job Snapshot

Job Description

Viking Electric Supply is hiring a Training and Development Manager to support all Viking locations.

The role of the Training and Development Manager is to support a culture of learning by providing sustainable and consistent training and development programs and processes throughout the organization that will promote growth during associates employment.

This position will assess and understand company-wide developmental needs to drive training initiatives.   Act as a business partner responsible for the effective development, coordination and delivery of training and development programs. Responsible for designing, developing, reviewing curriculum, instructor-led and blended learning experiences that clearly teach concepts and build skills required to complete tasks in a concise and compelling way for different levels of talent in the organization. Identify and arrange suitable training solutions for associates. Search, design and implement effective methods to educate, enhance performance, and develop associates.

Job duties and responsibilities include:


    1. Manage learning and development from needs analysis to deployment, creating effective learning experiences/solutions for associate
    2. Identify, develop & coordinate the training, programs, processes, and tools that will consistently be used by management & HR to support Viking’s workforce development
      • Establish career paths and curriculums
      • Create expectations and accountability after the completion of training and develop evaluation procedures for training
      • Develop sustainable programs for management, sales, and other positions that provide training and development throughout the individuals time in the position (soft skills, role specific, technology, and product).
      • Develop programs and experiences that support and reinforce our culture while engaging, motivating, and educating associates on their customer and organizational impact.
      • Ensure all training programs, processes and tools reinforce Viking’s culture, Mission and Values and ensure our associates are engaged and motivated and understand how they impact the customer and the organization
    3. To help assess and define the inventory of the knowledge, skills, abilities, competencies, values, and experience of the current workforce, determine critical skills needed for all positions across the organization and develop a strategy for closing any skill gaps to address company workforce needs.
    4. Support our onboarding, retention, workforce planning, talent review and succession planning processes and help develop tools to be used by the organization to project workforce needs by geography, position, and skill level
    5. Act as a business partner and advisor through the creation of strong collaborative relationships with associates, managers, Human Resources, and the leadership team
    6. Act as a primary point of contact and coordinator for intern and trainee development programs
    7. Develop and build partnerships with Sonepar USA and other 3rd party providers
    8. Develop processes to ensure that Training EDU and the related tools and programs are implemented, utilized, and supported by the company
    9. Develop communication and promotion tools to advance training/development offerings
    10. Define, track, and report on key training metrics to measure progress and success of training and development programs
    11. Make sound financial decisions to manage training programs within budget parameters.

Viking Electric Supply is an Electrical Wholesale Distribution company operating in 21 locations in Minnesota and Wisconsin.  Check out Viking's LinkedIn Company Page for more company info and insights from our associates. 

Viking is Part of Sonepar USA and the Sonepar Group, the worlds largest privately held electrical distributer.  visit the Sonepar USA website to learn more.

Required Skills


  • Bachelor’s degree and/or equivalent experience required in Training & Development or Human Resources related area.


  • Expertise in learning research, theory, systems thinking, change management.
  • Proficient in latest learning and development technology, including learning management systems.
  • Knowledge of current trends and practices in learning and development and human resources.
  • Excellent skills in embracing new ideas, working with leaders to identify and deliver program needs and delivering multi-level programs.
  • Ability to work collaboratively across various functions and work independently.
  • Able to manage multiple projects to ensure delivery against time, quality, and cost.
  • Excellent written, verbal, and presentation skills
  • Ability to read and analyze complex information
  • Good PC skills.
  • Knowledge of Microsoft Office applications (Word, Excel, Outlook, Power Point)
  • Ability to handle confidential information.
  • Strong attention to detail, accuracy, and organization.
  • Strong interpersonal and coaching skills.
  • Ability to explain information to a wide range of audiences.
  • Depth of understanding and experience in both technical and non-technical training and ability to design training.


  • Must have a valid driver’s license
  • 25-30% travel
  • Willingness to work additional hours in order to meet deadlines.
Required Experience
  • At least 4 years progressive training and development experience.
  • Having an in-depth understanding of adult learning theory principles.
  • Developing learning experiences by leveraging a variety of innovative approaches to deliver training, including: blended, experiential, media based, instructor-led, performance support, and other emerging technologies.
  • Experience with a Learning Management System preferred.
  • Proven experience with facilitating and implementing change


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